HMP Alerts in Call Processing

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It is advantageous to have the HMP alerts appear in the Call Processing window because follow-ups can be scheduled at the point of contact with the patient by quickly and easily viewing any active HMP Alerts at the same time something else is being addressed with the patient over the phone.

Hmp in call processing.jpg

To set this up, Go To Admin -> Preferences -> WorkflowCPShowHMPAlerts and change setting to 'Y'

Admin preferences hmp alert.jpg

Go To Admin -> Systems -> Preferences -> Select Physician Homebase -> Change WorkflowCPShowHMPAlerts

System preferences.jpg