Difference between revisions of "V11.4/11.4.1 Preparing for the Upgrade"
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*Clients can learn more about the new approach and the initial requirements by going to Client Connect: https://clientconnect.allscripts.com/groups/eehrurc | *Clients can learn more about the new approach and the initial requirements by going to Client Connect: https://clientconnect.allscripts.com/groups/eehrurc | ||
− | *How to get access to Upgrade Resource Center on Client Connect | + | *[[How to get access to Upgrade Resource Center on Client Connect]] |
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*The first step is to open a supportforce case requesting an upgrade. | *The first step is to open a supportforce case requesting an upgrade. |
Revision as of 18:26, 9 May 2013
How to get started
- Starting with v11.4 and above, Allscripts has developed a new approach to delivering upgrades referred to as the "Speed to Value Upgrade Process" or also known as SV2. This is divided into 4 phases that clearly defines the client and vendor roles and deliverables for each phase. The 4 phases are: 1) Prepare, 2) Prerequisite, 3) Engagement, 4) Optimize.
- Clients can learn more about the new approach and the initial requirements by going to Client Connect: https://clientconnect.allscripts.com/groups/eehrurc
- The first step is to open a supportforce case requesting an upgrade.