Creating Patient Location and Patient Status information
Creating Patient Location and Patient Status information
The Patient Location and Status menu’s are used to track the patient while they are in your clinic, practice or organization. Never again will you have to wonder if your patient has arrived or what room they are currently in.
You have complete control over how to name each Patient Location and Patient Status and will be guided throughout this document on how to best do that.
Examples of Patient Locations and Patient Status’s are:
Patient Locations -Waiting Room, Check In, Exam Room 1, Dr. Millers office, The Lab.
Patient Status - Arrived, No Show, Cancelled, Bumped.
Let’s get started
Log in to TouchWorks as an administrative user
Click on TW Setup
Click on Dictionaries
Click on the Dictionary drop down Menu and chose SITE LOCATION if you want to work with the location drop down or ENCOUNTER STATUS if you want to work with the status drop down.
Click ADD and a new line will be created for you to add your information.
Things to be aware of before continuing
The CODE field is only 10 spaces long, so abbreviations may be needed.
The NAME field is open ended and should be used to assign the full and proper name of the location.
The MNEMONIC field must match the CODE field exactly. For example if the Code name is Peds 5 the Mnemonic field must be Peds 5.
Saving - Do Not hit SAVE until you are certain of your input, spelling etc… Once you hit SAVE, you can not remove the location. You can INACTIVATE it so that it doesn’t show up in the Patient Location drop down, but you cannot delete it.
Okay, now go ahead and add your new Code, Name and Mnemonic.
Double check your new entries for spelling and accuracy.
Click SAVE.
Link the information to your site
Now you need to link your new Location information to your Clinic, Practice or Health care Organization. This is vital when you work for an organization that has more than one practice or clinic in it. For example: If I worked in the Children's Speciality Clinic at St. Josephs Hospital and the Patient Location information I just loaded only applied to the Children's Specialty Clinic, I would want to link my newly loaded Patient Location information to the Children's Specialty Clinic only.
If the information I loaded applied to more than one site, I would assign the newly loaded information to those sites as well.
Bottom line: Whoever I assign the information to will have it in their Patient Location drop down Menu.
AVAILABLE SITES
Cardiology
Nephrology
Children's Specialty Clinic
Urology
Otolaryngology
ASSIGNED SITES
Children's Specialty Clinic
While still in the Dictionary, Site Location Window Click the SITE button. Click on the AVAILABLE SITE you want to add this patient location to Click ADD to move it over to the ASSIGNED SITE.
Click OK and you’ll be brought back to the Dictionary, Site Location page.
That’s it – you’re done.
Test it!
Test it by logging in as a user and looking at the Patient Location drop down menu. You should see your new entry(s).
New Entries not showing?
If your new entries didn’t appear in the Patient Location drop down menu, it may be that the Preference setting needs to be turned on.
Log in to TouchWorks as an administrative user
Click on TW Setup
Click on Preferences
Scroll down to Patient Tracking – Use Patient Site Location
If for any reason you want to remove a location from the drop down menu, you must inactivate it, it cannot be deleted. This Inactive box works as a toggle switch so if you want to add the location back to the drop down menu at any time simply follow the below directions and put a check mark in the Inactive box.
Log in to TouchWorks as an administrative user
Click on TW Setup
Click on Dictionaries
Click on the Dictionary drop down Menu and chose SITE LOCATION.
Scroll down to the Patient Location you wish to remove and Check the INACTIVE box. Click Save
To put it back into your Patient Location drop down menu, remove the Check from the INACTIVE box. Click Save