EMR Success Factors
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Steps to make the EMR a success!
- Exceptional project management and control
- Ongoing meetings with EMR Committee
- Establish physician champions
- Set realistic project management processes
- Gather appropriate data and perform necessary research
- Effective communication
- Remind people of the benefits and convenience of an EMR
- Make sure everyone understands the reason for the change
- Welcome constructive ideas, reward positive suggestions and discourage any negative attitude or discussion
- Communicate throughout implementation process of steps taken
- Check in with staff regularly to offer validation of concerns
- Communicate ongoing support plan
- Communicate with providers and staff what is required to get the job done
- Goals Specified
- Completely understand the current workflow of the office
- Set specific goals for desired outcomes
- Success must be defined ahead of time (i.e., EHR Metrics to measure ROI, etc.)
- Strategy for entering the practice’s old data
- How are you going to add old medications, problems, and allergies?
- Define a Scanning strategy
- Full comprehension of project complexity
- Strong project management team
- Obtain providers commitment to complete assigned tasks in a timely manner
- Provide users with short overview
- Understanding what to expect
- Determine need for temporary staffing
- Training is crucial
- Demo days
- Two-to-Four hour training sessions
- Conduct dry runs/Mock Training
- Train super users
- Accessible training materials (webcasts, e-learning)
- Go Live Armed
- Schedule fewer patients
- Commit resources