Difference between revisions of "Adding a Printer to the Allscripts Enterprise Print Server"

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Revision as of 23:53, 20 November 2010

Define the Printer on the TouchWorks Print Server (Manual)

  1. Log on to the TouchWorks Print Server
  2. Select Start/Printers and Faxes
  3. Select “Add a Printer”
    Jdb 1.JPG
  4. Select [Next]
    Jdb 2.JPG
  5. Select “Local printer”
  6. Uncheck the Plug and Play option if it is checked
  7. Select [Next]
    Jdb 3.JPG
  8. Select Create a new port
  9. Choose the type of “Standard TCP/IP Port” in the drop down
  10. Select [Next]
    Jdb 4.JPG
  11. When the above screen appears Select [Next]
    Jdb 5.JPG
  12. Enter the IP address (The Port Name will automatically be filled out)
  13. Select [Next]
    Jdb 6.JPG
  14. When the screen above appears, Select [Finish]
    Jdb 7.JPG
  15. When the above screen appears, select the proper printer from the list. If it is not there, you may need to install the print driver on the server and the select the “Have Disk” option to load the driver.
  16. Once the appropriate printer is highlighted Select [Next]
    Jdb 8.JPG
  17. Choose “Keep the existing driver”, unless you have a reason not to
  18. Select [Next]
    Jdb 9.JPG
  19. Enter a descriptive printer name (This will be the name that appears in TouchWorks)
  20. Choose “No” for the use as default option, unless that is necessary
  21. Select [Next]
    Jdb 10.JPG
  22. Select the “Share as:” option
  23. Enter the exact same name as you entered on the previous screen
  24. Select [Next]
    Jdb 11.JPG
  25. Enter a descriptive location and comment
  26. Select [Next]
    Jdb 12.JPG
  27. Choose [No]
  28. Select [Next]
    Jdb 13.JPG
  29. Select [Finish]
  30. Repeat process for each printer that needs to be defined

Define the Printer on the TouchWorks Print Server (using Print Migrator)

  1. Visit Microsoft.com
  2. Search for the term 'Print Migrator' -- Current version (as of 01/30/2008): 3.1
  3. Download and save executable
  4. Run executable on source server, and select Actions >> Backup on main menu
  5. Select a destination folder and name your file. The application looks like it wants to Open a file, but just assume a Save-as
  6. Copy both the Print Migrator executable file as well as the Backup file that you just created (*.cab) to the target server.
  7. Run executable on target server, and select Actions >> Restore on main menu
  8. Select the Backup file (*.cab) and hit OK.
  9. Confirm migration success by going to Control Panel >> Printers & Fax. You should see a list of all servers from the source server on the target server.

Activating Printer in TouchWorks

  1. Log into TouchWorks as a user that has access to TWAdmin Workspace
  2. Navigate to the Printing/Print Servers menu item
    Jdb 13.JPG
  3. Highlight the print server definition that you need to activate printers for
  4. Select [Edit]
    Jdb 14.JPG
  5. Find the newly added printer in the list
  6. Choose the “Active” option next to the name
  7. Select [OK]
  8. This will activate the printer in the TouchWorks product
    Jdb 15.JPG

Synching the Print Driver with the Database

  1. Log onto the TouchWorks Print Server
  2. Using File Explorer navigate to the following directory: Program Files\Allscripts Healthcare Solutions\TouchWorks Web\TouchworksPrint Center
  3. Find the following executable: CSSPrinterTrays.exe
  4. Double-click the executable
    Jdb 16.JPG
  5. Enter your Web Server name and select SSL if using that option
  6. Ensure that the AppGroup is set to “TouchWorks”
  7. Select [Connect]
    Jdb 17.JPG
  8. The Print Servers List should populate
  9. Highlight the Print Server that you would like modify
  10. Select [Edit]
    Jdb 18.JPG
  11. Navigate to the printer that you would like to synch to the database
  12. Highlight the printer
    Jdb 19.JPG
  13. When highlighted, the product should show the tray information reported from the driver on the right hand side. If the information displayed in the database is missing or different Select [Synch]
    Jdb 20.JPG
  14. When done, both sides should report the same information
  15. Repeat this process for each printer you are installing
  16. Select [Close]
  17. Select [Cancel] to close out of the application