Call Processing
Revision as of 12:47, 12 August 2008 by Troy.Forcier (talk | contribs) (New page: TouchWorks includes a Call Processing feature, which allows the user to document telephone calls received by the organization. The user can record information about the call and then r...)
TouchWorks includes a Call Processing feature, which allows the user to document telephone calls received by the organization. The user can record information about the call and then route the information to the appropriate individual or team using the TouchWorks tasking function.