ConnectR FAQs

DATE COMPARISON

Q: Does ConnectR have the functionality to compare dates?

OBJECT INTERFACE

Q: I have a 3rd party DLL I need to reference in a script in ConnectR. Is there any secret to it?

INTERFACE MAPPING IMPORT/EXPORT/MIGRATION

Q: I moved an interface mapping from test to production by exporting/importing within CxR, but now some field mappings are not working in production. How can I verify the validity of the new mapping?

INTERFACE MAPPING COPY/PASTE

Q: I copied and pasted a results interface which contains multiple segments and now the new copy of the interface mapping does not work.

RESULTS

Q: We are receiving results with a message of invalid due to a result time; Why are the specimen collected date/times on reports/result showing as incorrect in AE-EHR?

TASKING

Q: Can you change what task type the document interface triggers for those documents that are electronic signature (or part of the electronic workflow)?

PASS-THRU

Q: I have setup a pass-thru interface feed from production to test and enabled the systems, but cannot get messages to file in the test target system. How do I get messages to file to the test target?

Q: Is it possible to setup a pass-thru mapping with XML data in ConnectR? I have set this up, but no data is hitting the pass-thru target.

Q: Why does the pass-thru system show as a waiting status?

CONNECTION STATUS

Q: What is a status of "waiting" indicative of?

MESSAGE PROCESSING

Q: Why are messages successfully being sent from the inbound vendor system, but do not show in the source system and/or are not processing properly in the target?

ERRORS

Q: What is the difference between an application error and a non-application error

FILE SIZE LIMIT IN CONNECTR

Q: What is the file size limit in ConnectR for inbound messages?

COMMENTS/ANNOTATIONS ON RESULTS

Q: How do I correctly map "Order-Level" comments and "Item(Result)-Level" comments?