Difference between revisions of "Correct Scanned Documents"
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Jerri.cowper (talk | contribs) (New page: == CORRECT SCANNED DOCUMENT Reference Guide == '''TouchWorks & Scan workflows''' TO BE REFILED IN SAME PATIENT'S CHART (Provider) *In TouchWorks - Finds misfiled document, within same ...) |
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| − | + | This article provides an outline for how to correct documents/images in EHR Scan. Given there may be patient centric or cross patient corrections to be made with one or multiple documents can be confusing. For example documents may need to be moved from folder to folder within a given chart or removed and filed correctly in another patient's chart. | |
| − | + | ==EHR & SCAN WORKFLOWS== | |
| − | TO BE REFILED IN SAME PATIENT'S CHART | + | ===TO BE REFILED IN SAME PATIENT'S CHART=== |
| − | + | ====Provider==== | |
*In TouchWorks - Finds misfiled document, within same patient’s chart | *In TouchWorks - Finds misfiled document, within same patient’s chart | ||
| Line 13: | Line 13: | ||
*In the comments of the task type one of the following: “wrong folder”. | *In the comments of the task type one of the following: “wrong folder”. | ||
| − | + | ====Supervisor==== | |
*In TouchWorks – Daily monitors the “Correct Scanned Documents” task view | *In TouchWorks – Daily monitors the “Correct Scanned Documents” task view | ||
| Line 31: | Line 31: | ||
''IMPORTANT: Supervisor should track and monitor trends and patterns of users.'' | ''IMPORTANT: Supervisor should track and monitor trends and patterns of users.'' | ||
| − | TO BE REFILED IN A DIFFERENT PATIENT'S CHART - RIGHT DOCUMENT | + | ===TO BE REFILED IN A DIFFERENT PATIENT'S CHART - RIGHT DOCUMENT=== |
| − | + | ====Provider==== | |
*In TouchWorks - Finds misfiled document, within same patient’s chart | *In TouchWorks - Finds misfiled document, within same patient’s chart | ||
| Line 41: | Line 41: | ||
*In the comments of the task type one of the following: “wrong patient”. | *In the comments of the task type one of the following: “wrong patient”. | ||
| − | + | ====Supervisor==== | |
*In TouchWorks – Daily monitors the “Correct Scan Documents” task view | *In TouchWorks – Daily monitors the “Correct Scan Documents” task view | ||
| Line 57: | Line 57: | ||
*Right click on the correct folder and select “Paste” | *Right click on the correct folder and select “Paste” | ||
| − | TO BE REFILED IN A DIFFERENT | + | ===TO BE REFILED IN A DIFFERENT PATIENT'S CHART - WRONG DOCUMENT TYPE=== |
| − | + | ====Provider==== | |
*In TouchWorks - Finds misfiled document, within same patient’s chart | *In TouchWorks - Finds misfiled document, within same patient’s chart | ||
| Line 67: | Line 67: | ||
*In the comments of the task type one of the following: “wrong patient, wrong folder”. | *In the comments of the task type one of the following: “wrong patient, wrong folder”. | ||
| − | + | ====Supervisor==== | |
*In TouchWorks – Daily monitors the “Correct Scan Documents” task view | *In TouchWorks – Daily monitors the “Correct Scan Documents” task view | ||
| Line 89: | Line 89: | ||
*Find the correct patient, select the correct document type, change the date and document owner and file | *Find the correct patient, select the correct document type, change the date and document owner and file | ||
| − | DOCUMENTS WITH POOR RESOLUTION | + | ===DOCUMENTS WITH POOR RESOLUTION=== |
| − | + | ====Provider==== | |
*In TouchWorks - Finds misfiled document, within same patient’s chart | *In TouchWorks - Finds misfiled document, within same patient’s chart | ||
| Line 99: | Line 99: | ||
*In the comments of the task type one of the following: “poor resolution” or what the provider needs to communicate about the document. | *In the comments of the task type one of the following: “poor resolution” or what the provider needs to communicate about the document. | ||
| − | + | ====Supervisor==== | |
*Log In TouchWorks – Daily monitors the “Correct Scanned Documents” task view | *Log In TouchWorks – Daily monitors the “Correct Scanned Documents” task view | ||
Revision as of 14:32, 28 January 2011
This article provides an outline for how to correct documents/images in EHR Scan. Given there may be patient centric or cross patient corrections to be made with one or multiple documents can be confusing. For example documents may need to be moved from folder to folder within a given chart or removed and filed correctly in another patient's chart.
EHR & SCAN WORKFLOWS
TO BE REFILED IN SAME PATIENT'S CHART
Provider
- In TouchWorks - Finds misfiled document, within same patient’s chart
- Tasks using the “Review Document“ task type and sending the task to “ MedRec, (dept)”
- In the comments of the task type one of the following: “wrong folder”.
Supervisor
- In TouchWorks – Daily monitors the “Correct Scanned Documents” task view
-Opens task, reviews document and determines the: Current Folder and Document Date (To help identify the document in Scan and what the error is)
- Log in to Scan – Move document within same patient’s chart
- Searches patient
- Click on the document
- Click on “Filer”
- Click on the correct folder to file the document
IMPORTANT: Supervisor should track and monitor trends and patterns of users.
TO BE REFILED IN A DIFFERENT PATIENT'S CHART - RIGHT DOCUMENT
Provider
- In TouchWorks - Finds misfiled document, within same patient’s chart
- Tasks using the “Review Document“ task type and sending the task to “ MedRec, (dept)”
- In the comments of the task type one of the following: “wrong patient”.
Supervisor
- In TouchWorks – Daily monitors the “Correct Scan Documents” task view
-Opens task, reviews document and determines the: Current Folder and Document Date (To help identify the document in Scan and what the error is)
- Log In to Scan – To re-file the document in the correct patient’s record
- Search for patient where record is mis-placed
- Find document, right click on the document in the document pane and select “Cut”
- Search for patient where record should be placed
- Right click on the correct folder and select “Paste”
TO BE REFILED IN A DIFFERENT PATIENT'S CHART - WRONG DOCUMENT TYPE
Provider
- In TouchWorks - Finds misfiled document, within same patient’s chart
- Tasks using the “Review Document“ task type and sending the task to “ MedRec, (dept)”
- In the comments of the task type one of the following: “wrong patient, wrong folder”.
Supervisor
- In TouchWorks – Daily monitors the “Correct Scan Documents” task view
- Opens task, reviews document and determines the: Current Folder and Document Date (To help identify the document in Scan and what the error is)
- Log In Scan – To re-file the document in the correct patient’s record and correct document type
- Search for patient where record is mis-placed
- Find document, right click on the document in the document pane and select “Move Documents to Batch Basket” (this will allow you the ability to change your patient and document type)
- Name the batch basket correction
- Go to Batch
- Find your “correction” batch basket
- Click on “Sort to Chart”
- Find the correct patient, select the correct document type, change the date and document owner and file
DOCUMENTS WITH POOR RESOLUTION
Provider
- In TouchWorks - Finds misfiled document, within same patient’s chart
- Tasks using the “Review Document“ task type and sending the task to “ MedRec, (dept)”
- In the comments of the task type one of the following: “poor resolution” or what the provider needs to communicate about the document.
Supervisor
- Log In TouchWorks – Daily monitors the “Correct Scanned Documents” task view
- Opens task, reviews document and determines the: Current Folder and Document Date (To help identify the document in Scan and what the error is)
- Log In Scan
- If the correction necessary is for poor resolution, the document will need to be recovered and rescanned.
- The poor resolution document(s) will need to be removed, found and rescanned.
- The incorrect orientation document(s) will need to be fixed
-Double click on the document in the document pane
-Click the arrow on the upper tool bar moving the orientation, then close