Difference between revisions of "Crystal Reports 10 Setup"
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== Issue == | == Issue == | ||
| − | You'd like to setup Crystal Reports 10 to create reports for TouchWorks v10. | + | You'd like to setup Crystal Reports 10 to create reports for TouchWorks v10/v11. |
== Resolution == | == Resolution == | ||
| − | When installing | + | When installing Crystal Reports v10, make sure you do the following: |
| − | 1. Go to Crystal support site and download latest service pack (SP6 as of | + | 1. Go to the [https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm Crystal support site] and download latest service pack (SP6 as of 25 March 2011). Reports may not run properly in TouchWorks v10.x/v11 if you do not have at least SP3 for Crystal 10. |
| − | 2. Get | + | 2. Get CRUFLCHTimeZone.dll from C:\Program Files\Allscripts Healthcare Solutions\TouchWorks Web\TouchWorks\ on any TouchWorks web or print server. |
3. Move the DLL to your C:\Windows\System32 folder and Open With regsrv32.exe (found also in the system 32 directory). I usually setup regsrv32 to run anytime I double click a DLL. | 3. Move the DLL to your C:\Windows\System32 folder and Open With regsrv32.exe (found also in the system 32 directory). I usually setup regsrv32 to run anytime I double click a DLL. | ||
| − | '''Note: Step 3 may not work if not logged in as an administrator.''' In this case you will get the following error message "The module | + | '''Note: Step 3 may not work if not logged in as an administrator.''' In this case you will get the following error message "The module 'C:\Windows\System32\CRUFLCHTimeZone.dll' was loaded but the call to DllRegisterServer failed with error code 0x80004005". A way around this is to run the command prompt as an administrator (right click command prompt and click 'Run as an administrator'), change location to C:\Windows\System32 and run Regsvr32.exe CRUFLCHTimeZone.dll. |
Revision as of 13:35, 25 March 2011
Issue
You'd like to setup Crystal Reports 10 to create reports for TouchWorks v10/v11.
Resolution
When installing Crystal Reports v10, make sure you do the following:
1. Go to the Crystal support site and download latest service pack (SP6 as of 25 March 2011). Reports may not run properly in TouchWorks v10.x/v11 if you do not have at least SP3 for Crystal 10.
2. Get CRUFLCHTimeZone.dll from C:\Program Files\Allscripts Healthcare Solutions\TouchWorks Web\TouchWorks\ on any TouchWorks web or print server.
3. Move the DLL to your C:\Windows\System32 folder and Open With regsrv32.exe (found also in the system 32 directory). I usually setup regsrv32 to run anytime I double click a DLL.
Note: Step 3 may not work if not logged in as an administrator. In this case you will get the following error message "The module 'C:\Windows\System32\CRUFLCHTimeZone.dll' was loaded but the call to DllRegisterServer failed with error code 0x80004005". A way around this is to run the command prompt as an administrator (right click command prompt and click 'Run as an administrator'), change location to C:\Windows\System32 and run Regsvr32.exe CRUFLCHTimeZone.dll.