Dragon and citrix

Here are some details about how Dragon was installed on the local PC's, while accessing Allscripts Enterprise EHR through Citrix.

Because of the resource requirements for Dragon (2GB+ RAM), we’ve installed it locally on the client PC’s instead of on the Citrix server and are just using Citrix for the EHR.

Using Dragon directly in the EHR works ok, but the accuracy and consistency is better when using the dictation box. Unfortunately, when using the EHR in Citrix and Dragon locally on the PC, the ‘Transfer’ button in the Dictation Box is not able to determine where in the application to put the dictated text. The Phillips SpeechMike can be configured to solve this problem of getting the dictated text from the Dictation Box into the TouchWorks application with minimal effort.

Configure the SpeechMike’s fast forward button so that the following commands are issued: - Ctrl-A, Ctrl-C, Tab, Tab, Enter

This selects the text from the dictation box, copies it to the clipboard, and then closes the dictation box

So the entire workflow would be something like this.

Press the ‘Insert Overwrites’ button on the microphone to bring up the dictation box

Press the record button to dictate

Press the fast forward button

Click in the appropriate field in the EHR

Using the microphone say "paste that"

Of course you can always dictate directly into AEEHR, but the commands don’t seem to work as consistently as they do in the Dictation Box.

Thanks to Melissa Heath for this workflow.

Set Up

The key components are:

1 - Load Citrix on the remote PC (do not run Dragon through Citrix – it’s way too slow)

2 - Copy the users voice profile from their primary location (their PC or the server if using roaming profiles) to their remote PC once Dragon is installed.

3 – If you use the “Power Mic’s” it will store their macros and other cool stuff.