E-Referrals Review and What’s New
Considerations, configuration, testing, & demo from Galen SMEs who have implemented eReferrals.
Originally aired: Friday, April 24, 2015 Presenters: Crystal Vervaecke and Laura Gold
Q & A
Q. Does the SOC Acknowledgement task mean that the item was received by the recipient? Or just that it got to the HISP?
A. The receipt of a SOC Acknowledgement Task means that the Summary of Care record was successfully sent to the HISP.
Q. Can you send e-Referrals to a team of providers? For example, a group of specialists.
A. Yes, you can send e-Referrals to a Group Entity if they have a designated 'Group' Direct ID Adddress to send an e-Referral to. In our Referring Provider Dictionary you would mark the entry as "Is Practice" and enter the Group address in the Direct ID Field.