Getting ready for Upgrade

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Pre-Build Activities Most clients that we have worked with are very excited to start working on their build and configuration. We have identified several tasks that can be started before your test-upgrade begins. Getting started on these tasks early is an excellent way to prepare for your initial configuration week.

  • Education - The Allscripts KB has recorded webcasts in several different areas that could be beneficial to you. Some of these web-casts are the pre-requisites for the Project Team Education that your team will need to attend prior to the Test Upgrade. The KB can be a little hard to navigate so we'll help you find the info quickly. For a map of how to find these resources on the KB, please follow this Galen Wiki Link: KB Education
  • Workflows - Workflows are an essential part of the testing plan for your V11 upgrade. Allscripts has "Certified Best Practice Workflows" that they support. If you already have your V10 workflows documented, then send them to your Upgrade Consultant. Review the V11 Certified Workflows (Allscripts KB Article 4622) and identify any areas where your workflows are different than the certified workflows. Identify areas where staff will need to adjust their behavior to match the certified workflows.
  • Workplace/Menus - review your current V10 Workplace and Menu structure and compare to some of the changes in V11. Refer to KB Articles 2314 and 3210
  • Security - review the current v10 security and how you have that set-up. There have been some changes to Security in V11. we highly recommend that you create your security structure based on user roles. Review the changes to security and determine how you would like to assign security to end users. For more information you can go to the Galen Wiki Articles: Assign Security Classifications to Organization Roles, Security Gates, List of V11 Only Security Gates
  • Site Location/Patient Status - V11 includes a feature that allows you to see (Patient in context) where that patient is and what their status is (ex. Exam Room One, Nurse Ready). In order to configure this feature you will need to identify the physical locations (room numbers, etc.) of where a patient could be. Request the managers from each site to provide site location information i.e. room numbers, etc... to begin the spreadsheet in preparation of building your test system. In addition, define the patient statuses that they will use. Galen Wiki Link: Creating Patient Location and Patient Status information
  • Tasks' - There are some new tasks in V11. Review KB 3415- to prepare for the new Tasks and to view how they are assigned (by user or by the system), See the Galen Wiki: V11 Tasks
  • Vitals - review current vitals panels and any customized panels in v10 and how you would like them to look in v11. Review the Galen Wiki article about Vitals configuration. Vitals Configuration
  • Specialty Favorites - In V11 you have the option of loading Allscripts delivered specialty favorites. If you choose to load these it reduces the search time when a provider is searching for an item that is not in their personal favorites list. Your Upgrade consultant will have a large zip file that they can email you of all the specialty favorites in Excel, so you can review them and decide if you want to load them into V11.
  • System Environment Specification (SES) - Navigate to the knowledgebase and make sure you have the SES for the version of Enterprise EHR you will be taking. Have your IT department review it to make sure all devices and servers in your environment meet the requirements in the SES.

For detailed information on any of the above tasks, feel free to contact your Upgrade Consultant.