MEDITECH Interfaces-Troubleshooting a Result Interface

Troubleshooting

Potential interface issues that have occured when setting up interfaces for MEDITECH EHR's.

• Reconciliation process; verify correct report in MEDITECH and ability to push to shared folder daily.

• Verify ability to run weekly downloads for new tests or providers added into MEDITECH.

• When multiple tests are ordered under one order, only one result shows in MEDITECH.

• Verify antibiotic susceptibility for cultures (i.e. STCL, URCL, WCL)

• Inpatient results:

-Is there a way to put the status from inpatient (I, O, D) to outpatient? Users would like a way to identify inpatient labs. -There is some concern regarding the volume of results that could be in the Chart for some patients.

• Preliminary results: Can a task be generated to ordering provider for results in Prelim status that are Abnormal

• Annotations printing twice doesn't exactly match MEDITECH printout - can we hide these?

• Cancellation of labs - currently not showing cancelled status in MEDITECH

• MEDITECH/Forward Advantage: Make sure we cut off faxing for Lab, Micro, Blood Bank, Path - and not Rad - as each physician goes live

• Results not filing in where actual result is a period/formatting issue in mapping

• Verify process for data entry errors in MEDITECH(if incorrect MRN is entered and it errors in interface, can you edit and refile or have to reorder)

• Results are coming back later than faxes

• Comments entered in MEDITECH come across multiple times for results

• For some tests (i.e. CBC) analyte level does not come through the interface - only the result value

• Inpatient results are coming across the interface for the ambulatory record

• RAD results are coming across the interface for the ambulatory

• Not receiving complete Blood Bank results

• Develop a way to 'turn on' each physician so results begin filing in electronically 2 days prior to go-live day

• Give IDX View Access to Lab to cross-reference patients if there are issues with MRN

• Interface changes from Test to Live; current PhysConnect issue