Difference between revisions of "Missing Floating Toolbar"

Revision as of 18:08, 6 November 2012

                                                  Finding a Missing Floating Tool Bar

Usually, after closing the floating tool bar, you go to "Tools" dropdown, click on "Show/Hide Clinical Toolbar" to bring the floating tool bar back.

There are occasions where this doesn’t work. What do you do? Try this:

Navigate to a workspace where the floating tool bar would normally be seen (ie. Daily schedule).
Click on "Show/Hide Clinical Toolbar" until the bar at the top of the screen turns from blue to gray.
Once the top bar is gray, click on “alt/spacebar/m” at the same time, then click the up arrow until the tool bar comes up from the bottom of the page.

Possible permanent fixes:

Ask the client’s IT department to recreate the user’s Windows profile.
Another good thing to check is the Internet Explorer settings: [Suggested IE Settings]

@@ Line 1: / Line 1: @@
-Rebuild the users windows profile.
+                                                   '''Finding a Missing Floating Tool Bar'''
+----
+Usually, after closing the floating tool bar, you go to "Tools" dropdown, click on "Show/Hide Clinical Toolbar" to bring the floating tool bar back.
+[[File:Highlighted_Show_Hide_Clinical_Toolbar.JPG‎]]
+There are occasions where this doesn’t work.  What do you do?  Try this:
+#Navigate to a workspace where the floating tool bar would normally be seen (ie. Daily schedule).
+#Click on "Show/Hide Clinical Toolbar" until the bar at the top of the screen turns from blue to gray.
+#Once the top bar is gray, click on “alt/spacebar/m” at the same time, then click the up arrow until the tool bar comes up from the bottom of the page.
+Possible permanent fixes:
+#Ask the client’s IT department to recreate the user’s Windows profile.
+#Another good thing to check is the Internet Explorer settings:  [[http://wiki.galenhealthcare.com/Suggested_IE_Settings_-_V11 Suggested IE Settings]]