Difference between revisions of "Note icon not appearing on the Schedule"

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The first step is to verify that the note is associated to the  correct appointment encounter.  
 
The first step is to verify that the note is associated to the  correct appointment encounter.  
 
*In the upper right hand corner of the [http://wiki.galenhealthcare.com/NAW_(Note_Authoring_Workspace) NAW], the encounter that the note is linked to is displayed.  
 
*In the upper right hand corner of the [http://wiki.galenhealthcare.com/NAW_(Note_Authoring_Workspace) NAW], the encounter that the note is linked to is displayed.  
*If the note is attached to the wrong encounter, click the binoculars icon in the upper right hand corner of the note to choose a different encounter.
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*If the note is associated with the wrong encounter, click the binoculars icon in the upper right hand corner of the note to choose a different encounter.
 
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[[File:note encounter.jpg]]
 
[[File:note encounter.jpg]]
 
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<br>
If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting linked to the [http://wiki.galenhealthcare.com/Document_Type Document Type] itself. See [http://wiki.galenhealthcare.com/Display_Note_Icon_on_Schedule Display Note Icon on Schedule] for more troubleshooting.
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If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting linked to the [http://wiki.galenhealthcare.com/Document_Type Document Type] itself.  
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<p>See [http://wiki.galenhealthcare.com/Display_Note_Icon_on_Schedule Display Note Icon on Schedule] for additional troubleshooting.

Revision as of 22:56, 8 February 2011

The first step is to verify that the note is associated to the correct appointment encounter.

  • In the upper right hand corner of the NAW, the encounter that the note is linked to is displayed.
  • If the note is associated with the wrong encounter, click the binoculars icon in the upper right hand corner of the note to choose a different encounter.


Note encounter.jpg

If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting linked to the Document Type itself.

See Display Note Icon on Schedule for additional troubleshooting.