Note icon not appearing on the Schedule

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Revision as of 18:25, 11 February 2011 by Noah.Orr (talk | contribs)
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The first step is to verify that the note is associated to the correct appointment encounter.

  • In the upper right hand corner of the NAW, the encounter that the note is linked to is displayed.
  • If the note is associated with the wrong encounter, click the binoculars icon in the upper right hand corner of the note to choose a different encounter.


Note encounter.jpg

If the note is associated with the correct encounter or the above workflow does not resolve the problem, it may be a setting related to the Document Type itself.

See Display Note Icon on Schedule for additional troubleshooting.