Patient banner
Revision as of 14:24, 24 September 2007 by Jed.batchelder (talk | contribs) (New page: '''Problem''' Patient Banner configuration is inconsistent between users. To the user, it appears that some users see a different banner configuration that others. For example, one user...)
Problem
Patient Banner configuration is inconsistent between users.
To the user, it appears that some users see a different banner configuration that others. For example, one user may see the field name 'DOB' in the banner, and another user would not see this field name.
Cause
When using multiple web servers, it is possible for the patient banner configuration to be out of synch.
Solution
Using TWAdmin, login directly to each web servers dedicated IP address or name (e.g ASWEB1 and ASWEB2 instead of the virtual name 'ASWEB' and configure the banner as it should appear.