Difference between revisions of "Problem list not searchable"

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(New page: I recently had this issue arise while migrating my current customer from a Test system to Live system. Upon login to the Live system, the logged in user was unable to search for problem...)
 
 
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I recently had this issue arise while migrating my current customer from a Test system to Live system.   
 
I recently had this issue arise while migrating my current customer from a Test system to Live system.   
  
Upon login to the Live system, the logged in user was unable to search for problems when trying to add a problem to a patient's HMPs.  After ensuring the ICD-9 codes and Problems were in the database, I reviewed the "Problem" dictionary and discovered that the entire "Problem" dictionary in the live system had the "Inactive" flag set.
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Upon login to the Live system, the logged in user was unable to search for problems when trying to add a problem to a patient's HMPs.  After ensuring the [[ICD-9]] codes and Problems were in the database, I reviewed the "Problem" dictionary and discovered that the entire "Problem" dictionary in the live system had the "Inactive" flag set.
  
 
I believe this can be resolved by running a SQL script to change the "Inactive" flag but am waiting to here from Allscripts.  I will update this article when I get word.
 
I believe this can be resolved by running a SQL script to change the "Inactive" flag but am waiting to here from Allscripts.  I will update this article when I get word.
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==Links==
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Back to [[Print Problem List option grayed out]]

Latest revision as of 12:29, 1 May 2018

I recently had this issue arise while migrating my current customer from a Test system to Live system.

Upon login to the Live system, the logged in user was unable to search for problems when trying to add a problem to a patient's HMPs. After ensuring the ICD-9 codes and Problems were in the database, I reviewed the "Problem" dictionary and discovered that the entire "Problem" dictionary in the live system had the "Inactive" flag set.

I believe this can be resolved by running a SQL script to change the "Inactive" flag but am waiting to here from Allscripts. I will update this article when I get word.


Links

Back to Print Problem List option grayed out