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Webcast details

Originally aired: Friday, September 28, 2012

Presenters: Jon Deitch and Christy Erickson

Webcast materials

Click here for the presentation slides


====Q: Can you use CMT between two clients? What if they had a trusted VPN between the two clients?

====A: CMT requires that each server that is communicating is connected on the same network. Therefore, most clients will not have the capability to share content using CMT. However, if there was a trusted VPN set up between the 2 clients, in theory, it could be used. It is not recommended and prior to performing a CMT content share between 2 different clients, the following should be considered: The EEHR version and CMT version should be the same. In addition, depending on the content being moved, there may be prepped work to ensure the receiving environment had any dependency information (i.e. Document Types loaded prior to moving Note templates)

====Q: We are set up with 4 non-production environments, what would be the best way to compare noteforms between the environments?

====A: If you are strictly looking to see the number of noteforms and/or templates, then using the category "Display New Note Catalog" would be the best option. You can choose to show Note templates, note templates with their associated noteforms, symptoms forms, or images. Select the desired item to compare and click Go. Once you have the results, right click select all and paste into an excel sheet which will allow you to compare the 4 environments and you will see the last edited date of the item as well. If you are looking to compare the noteform installation date to determine if each environment is up to the same noteform release, you can have your database administrator perform the following:


  • Login to the database server
  • Open SQL Server Management Studio
  • Go to the Works>Database and Select New Query
  • Enter- select * from versionnumber
  • Execute Query
  • A table will be generated listing the Noteform release date and Medcin

See example Sample Medcin SQL extraction

====Q: Why is it that when trying to move Instructions from the OID from one environment to another, it errors regardless of how many we try to move? Is this a known bug or should we log a case?

====A: Depending on the error you see, it could be two possible items. If you are trying to move Allscripts delivered enforced Instructions there is a known issue that can be resolved by your Allscripts Tech support representative. Open a case and request that the Allscripts delivered instructions are marked as unenforced in the dictionary. The other possible item that may be impacting your ability to load the Instructions could be related to the first string default. This is a known issue and can be found on the SupportForce under Product Documentation> Enterprise EEHR> SSMT and CMT>Release Notes. Currently, there is no solution to the latter at this time.


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