Scan Question and Answers
Question: How do we delete a document in TouchChart that is either a duplicate or a blank document?
Answer: There are two approaches
- First: If it is truly a blank document you can right click and delete the document. The document will be removed from the EHR and will no longer be viewable in TouchChart (ensure the security group the user is in has delete rights)
- Second: Create an EIE folder to at the bottom of your chart group to move the documents in. Do not assign a document type to this folder, this will invalidate the document in the EHR (ensure the security group the user is in has cut/paste rights)
Question: How can the sequence of folders in 'Filer' be defaulted to alphabetical?
Answer: If the 'Sort folders' box is checked when Scan is close, it will hold that check box next time the user logs in. There is no System Default that sets this value.