System Administrator Resources

This article shows where to find V11 education material and other SA resources on the Allscripts Client KB.
Some of this material can also be used or adapted for end user training but click here to see where to find the end user traing materials described in your v11 upgrade contract: End User Training

Log in to the Allscripts Client KB
If you do not already know how to access the Allscripts Client KB contact the Galen team or your Allscripts Account Manager.

Resources Page

The Enterprise EHR v11 Resources page contains a lot of useful information. Some of this information is also available via Support Force.

Here you can find:

• The AHS Certified Workflows for use with v11
• Technical Documentation, such as interface changes
• Information regarding the clinical content changes (Noteforms, Care Guides, etc.)
• Known and Fixed issues lists
• Release notes and System Admin manuals
• System Environment Specifications (SES) documents
• Workflow Practice Exercises
• Systems Maintenance Documents
• Client Education Webcasts
• Early Learning Series Videos (intro to v11)

By far the most useful tool on the Resources Page is the Application Design and Behavior Resource

Be sure to download this tool and distribute to all people who will be configuring and testing the v11 system. For more info on this tool, see ADBR.

Client Hot Topics

In this section you will find Web Casts on the following Topics

• Intro to v11.1.X
• Certified Workflows
• Note Build Strategy
• Tech Prep, Interfaces and Performance
• Building Flowsheets
• Vital Signs Configuration
• v11.1.1 Highlights
• Configuring Worklist Views
• iHealth

Client Self Study Series

This section contains more webcasts that cover such topics as:

• v11 Navigation
• Upgrade Basics
• CareGuide review and editing
• Favorites
• Note Forms
• System Maintenance
• Vital Signs Config
• Interfaces
• Configuring Clinical Desktops
• Order and Result usage