Difference between revisions of "TW Bridge and SA users expired"

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== Overview ==
 
== Overview ==
When you login to SA (System Administrator) in TouchWorks EHR v10 or below, CMS Patient Merge or TouchWorks bridge in GE/IDX ConnectR you receive a message indicating that your user's password will either expire in X days, or has expired.<BR><BR>
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When you login to System Administrator in TouchWorks EHR v10 or below, CMS Patient Merge or TouchWorks bridge in GE/IDX ConnectR you receive a message indicating that your user's pword will either expire in X days, or has expired.<BR><BR>
  
The messages that you will see look like the following.<BR><BR>
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Soon to expire dialog message:<BR>
Soon to expire:<BR>
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''-2147220384  WARNING: Your pword will expire in 4 days''
[[Image:IDXAdmin_password_will_expire.jpg]]<BR><BR>
 
  
Expired:<BR>
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Expired dialog message:<BR>
[[Image:IDXAdmin_password_is_expired.jpg]]<BR><BR>
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''-2147220383  Your pword has Expired. Please Enter a New pword.''
  
 
== Fix ==
 
== Fix ==
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SET PasswordChangedDTTM = getdate()
 
SET PasswordChangedDTTM = getdate()
 
,ChangePasswordDays = 999
 
,ChangePasswordDays = 999
WHERE AUserName = 'IDXAdmin'</pre>
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WHERE AUserName = '<insert target username'</pre>
  
This will reset the date when the password was changed to today, and extend it for 999 days.  You could increase the ChangePasswordDays to 32,767, which is the maximum value allowed in that column (data type = smallint).
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This will reset the date when the pword was changed to today, and extend it for 999 days.  You could increase the ChangePasswordDays to 32,767, which is the maximum value allowed in that column (data type = smallint).

Latest revision as of 11:50, 15 June 2012

Overview

When you login to System Administrator in TouchWorks EHR v10 or below, CMS Patient Merge or TouchWorks bridge in GE/IDX ConnectR you receive a message indicating that your user's pword will either expire in X days, or has expired.

Soon to expire dialog message:
-2147220384 WARNING: Your pword will expire in 4 days

Expired dialog message:
-2147220383 Your pword has Expired. Please Enter a New pword.

Fix

Run the following SQL in the master database on the clinical DB server:

UPDATE IDX_Login
SET PasswordChangedDTTM = getdate()
	,ChangePasswordDays = 999
WHERE AUserName = '<insert target username'

This will reset the date when the pword was changed to today, and extend it for 999 days. You could increase the ChangePasswordDays to 32,767, which is the maximum value allowed in that column (data type = smallint).