Tasking Fundamentals

Allscripts EHR Tasking Fundamentals

From Galen Healthcare Solutions - Allscripts Enterprise EHR Wiki

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Webcast Overview

This webcast provides an overview of the tasking module in the Allscripts EHR application. The focus of this presentation is split between the front end workflow of tasking - including creating and working manual tasks and an explanation of system-generated tasks, a review of the task list, and an overview of the configuration aspects of setting up tasking in Enterprise: the dictionaries associated with tasking and the Task Admin menu option.

Q&A

Q. How do you bulk load patients or appointments? A. AIE does provide a method to bulk load in the utilities section on the left hand bottom of the screen. This historically did not work well for bulk loads of greater than 10K. It would fail somewhere before 10K. It may work better now, but you can also bulk load via a SQL script by inserting the records into the export events table. This is probably the more commonly used method and it provides greater flexibility.

Q. What are some senarios that you would need to modify a stylesheet? A. There could be various reasons depending on the organization, but one that come to mind is maybe you have a new additional information field that you want to capture data in and send to EHR. You can easily set up the translation to pull that data into an empty PID segment to send to EHR.

Q. What are your common troubleshooting steps when you experience a problem? A. First check to see if messages are sitting unprocessed that shouldn’t be, then check the activity log for any critical or fatal errors, then look at the export events or import events table for the last record that processed successfully and compare it to the failed record to see what the problem is.

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Delivered 6/8/2012:

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