Difference between revisions of "Using Rightfax with TWCSSSpooler"
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| + | ==Prerequisites== | ||
| + | * Ensure that the RightFax Client is properly installed on the Print Server | ||
| + | * Ensure the RightFax user specified in the CSS Manager Setup has the following permissions in RightFax Enterprise Fax Manager: | ||
| + | [[Image:RightFax_Enterprise_Config.jpg]] | ||
| + | |||
==Configuration== | ==Configuration== | ||
* Select Start >> Control Panel >> AHS CSS Configuration Manager | * Select Start >> Control Panel >> AHS CSS Configuration Manager | ||
| Line 6: | Line 11: | ||
* Select the 'RightFax' tab and check the box 'Utilize RightFax for all fax jobs' and provide the appropriate server / authentication information. | * Select the 'RightFax' tab and check the box 'Utilize RightFax for all fax jobs' and provide the appropriate server / authentication information. | ||
[[Image:Rightfax.jpg]] | [[Image:Rightfax.jpg]] | ||
| + | |||
| + | ==Dialing Rules - RightFax Server== | ||
| + | Some clients require a '9' before a 10-digit number for outbound calls/faxes<br> | ||
| + | Long Distance also requires a '1' is added in front of area codes that are not local<br> | ||
| + | To accomodate this, dialing rules may be setup in the RightFax Enterprise Fax Manager<br> | ||
| + | *Create a new Dialing Rule under Dialing Plan: | ||
| + | [[Image:Rfax3.JPG]] | ||
| + | *Edit the rule with the following properties (Make sure to replace "TOUCHWORKS" with the name of the user account that AE-EHR uses to access Right-Fax: | ||
| + | [[Image:Rfax1.JPG]] | ||
| + | [[Image:Rfax2.JPG]] | ||
| + | [[Image:Rfax5.JPG]] | ||
==Testing== | ==Testing== | ||
Latest revision as of 14:40, 10 March 2009
Prerequisites
- Ensure that the RightFax Client is properly installed on the Print Server
- Ensure the RightFax user specified in the CSS Manager Setup has the following permissions in RightFax Enterprise Fax Manager:
Configuration
- Select Start >> Control Panel >> AHS CSS Configuration Manager
- Verify that 'Print Center' is checked and 'Allow Faxing' (see below)
- Select the 'RightFax' tab and check the box 'Utilize RightFax for all fax jobs' and provide the appropriate server / authentication information.
Dialing Rules - RightFax Server
Some clients require a '9' before a 10-digit number for outbound calls/faxes
Long Distance also requires a '1' is added in front of area codes that are not local
To accomodate this, dialing rules may be setup in the RightFax Enterprise Fax Manager
- Create a new Dialing Rule under Dialing Plan:
- Edit the rule with the following properties (Make sure to replace "TOUCHWORKS" with the name of the user account that AE-EHR uses to access Right-Fax:
Testing
- Login into Touchworks
- Select Chart from the VTB.
- Select a test patient.
- Select the ChartViewer from the HTB.
- Select a specific document in ChartViewer and click the Fax button (this may require specific permissions).
- Provide a valid fax line and hit ok.
- Check to verify that the fax went through.