V11.4/11.4.1 Preparing for the Upgrade
Revision as of 18:24, 9 May 2013 by Christyerickson (talk | contribs)
How to get started
- Starting with v11.4 and above, Allscripts has developed a new approach to delivering upgrades referred to as the "Speed to Value Upgrade Process" or also known as SV2. This is divided into 4 phases that clearly defines the client and vendor roles and deliverables for each phase. The 4 phases are: 1) Prepare, 2) Prerequisite, 3) Engagement, 4) Optimize.
- Clients can learn more about the new approach and the initial requirements by going to Client Connect: https://clientconnect.allscripts.com/groups/eehrurc
- How to get access to Upgrade Resource Center on Client Connect
Client Connect – Login to Client Connect to join the User Group “Enterprise EHR Upgrade Resource Center.” This group has been created for you to access documents as directed in other items listed in this Welcome Letter. Follow the below steps to join the Group: 1) Log into Client Connect 2) Click on “USER GROUPS” menu item 3) Select “Enterprise EHR Directory” under the drop down 4) Select “Enterprise EHR Upgrade Resource Center” group under the Enterprise EHR User Group Directory section 5) Click on “Join this Group” in the right-side Actions listing and follow directions to join
- The first step is to open a supportforce case requesting an upgrade.