V11 Order and Result Dictionary Build and Synchronization
This page is designed to walk someone through the build process for the TouchWorks v11 Order and Results dictionary build. In TouchWorks v11 you have to syncronize your order and result items with the Touchworks Order Concept Dictionary (OCD) in order for things such as care plans and specialty favorites to work correctly with orders. If you are using multiple vendors, you also must go through the process of syncronizing the multiple vendors together. Once you have the order side complete, you must go through the process of syncronizing results to the Results Concept Dictionary (RCD).
Step 1: Request the Order/Result Compendium from the various vendors
The first step is to gather the order/result compendiums from the various lab vendors. In most cases people will ask for a utilization report and only focus their effort on the top 80% of labs ordered for their locations. There are a bunch of possible orders that aren't used often or at all, so it can cut down on the effort and future maintenance if you focus your efforts. If you do use this approach, you will need to have a process for ordering labs not found in the system, which will most likely be the current paper process. When the results are returned through the interface the dictionary values may need to be enered for the results to file.
When requesting the compendium from the vendor, be sure to ask for CPT4 and LOINC codes as well. This helps dramatically when going through the sycronization process. This will allow you to group the various vendors by CPT4 and/or LOINC and help determine which orders are indeed the same. It is not always one for one, but it usually narrows it quite a bit.
Step 2: Pick a Master Vendor
The next step is probably the easiest, pick your master vendor. In most cases a medical group has a lab that they utilize the most and that is typically the best choice. Overall you want to choose the Lab vendor that has the most codes and preferably the cleanist compendium. This vendor that you choose will be loaded as the primary lab vendor and will be the vendor that gets loaded into the Order Item Dictionary OID. It it ok if the primary vendor doesn't have every sigle item that your other vendors will need, but it should be more than 50% of the distinct tests.
Step 3: Build the OID dictionary for you primary vendor
To begin building the OID dictionary for TouchWorks you should begin by getting the unique list of Order codes from your primary Lab vendors compendium. This does not include any of the resultables that are tied to the Orderable, just the actual test name and it's underlying information.
Once you have the unique list of Orderables, you must insert the data into the corresponding SSMT spreadsheet. For this dictionary, you want the SSMT spreadsheet named "OID - Orderable Item". To get the Headers for this spreadsheet, I would recommend extracting the spreadsheet from the TouchWorks Database using SSMT and ensureing that the "Show Headers in Extracted Data?" option is selected. There have been many times where the headers at the bottom of the screen have differed from the actual needed headers. Returning them during the extraction seems to be more reliable.
If you are unfamiliar with the SSMT columns for the OID spreadsheet please refer to SSMT: OID - Orderable Item Dictionary