Difference between revisions of "V11 Phase II Note Upgrade Process"

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Jump to navigation Jump to search
(New page: == Prerequisites For v11 Note == ''' V11.1.5 or higher''' Client must be on V11.1.5 or higher to begin V11 Note '''Client Training''' Action: Advanced Note classes should be take...)
 
Line 1: Line 1:
 
  
  
Line 6: Line 5:
 
== Prerequisites For v11 Note ==
 
== Prerequisites For v11 Note ==
  
'''
+
'''V11.1.5 or higher'''
V11.1.5 or higher'''
 
  
 
Client must be on V11.1.5 or higher to begin V11 Note
 
Client must be on V11.1.5 or higher to begin V11 Note
 +
  
 
'''Client Training'''
 
'''Client Training'''
  
Action:  Advanced Note classes should be taken before attempting to upgrade to v11 Note
+
Advanced Note classes should be taken before attempting to upgrade to v11 Note
 +
 
  
 
'''Noteforms'''
 
'''Noteforms'''
Line 27: Line 27:
  
  
== Input/Output Template Review, Request and Load ==
+
 
 +
== Input/Output Template Review, Request and Load ==  
 +
 
  
 
The Note Templates do not come pre-delivered.  The client needs to choose the Templates they want to use.
 
The Note Templates do not come pre-delivered.  The client needs to choose the Templates they want to use.
  
UC send Client the Input/Output Templates – Complete 4/16/09
+
UC sends the Client the Input/Output Templates (found on the AHS Shared)
 +
 
 +
Client will review and chose which input/output Templates they wish to load into their v11 Test system
 +
 
 +
Client sends the UC a list of all of the Input/Output Templates they wish to load
 +
 
 +
UC opens an RTI and attaches the “Client Pre-Configuration Request Form” requesting AHS to load the clients desired Templates
 +
 
 +
UC then transfers this ticket to Christy Erickson for execution.
 +
 
 +
 
  
Client will review and chose which input/output Templates they wish to load into their v11.1.5 Test system
+
== Document Types ==
  
Client sends the UC a list of all of the Input/Output Templates they wish to load      UC opens an RTI requesting the clients desired Templates be loaded using the “Client Pre-Configuration Request Form” 
 
Allscripts loads the Templates and notifies UC
 
  
Document Types
 
 
They are some delivered Documents Types for Note, but the client will need to build more to accommodate all of their visit Types.
 
They are some delivered Documents Types for Note, but the client will need to build more to accommodate all of their visit Types.
Action:  UC will load the AHS delivered Note Document Types via SSMT (extract doc types from Gold database and load)
 
Action:  Client will pull all of their Visit Types from their PMS system
 
Action:  Client will consolidate their existing Visit Types
 
Action:  Client will create new Note Document Types from consolidated Visit Types
 
  
Build Workbook
+
UC will load the AHS delivered Note Document Types via SSMT (extract doc types from Gold database and load)
Action:  The Phase II BW needs to be completed in preparation for v11 Note (19 items)
+
 
 +
Client will pull all of their Visit Types from their PMS system
 +
 
 +
Client will consolidate their existing Visit Types
 +
 
 +
Client will create new Note Document Types from consolidated Visit Types
 +
 
 +
 
 +
 
 +
== Build Workbook ==
 +
 
 +
 
 +
The Phase II BW needs to be completed in preparation for v11 Note (19 items)
 +
 
 +
 
 +
== Testing ==
  
Testing
 
 
Complete intense testing must be performed before going Live on V11 Note
 
Complete intense testing must be performed before going Live on V11 Note
Action:  Client must sign off on Note Testing
 
  
Training
+
Client must sign off on Note Testing
 +
 
 +
 
 +
== Training ==
 +
 
 
Pilot group must be fully trained
 
Pilot group must be fully trained
  
Go Live Planning
+
 
 +
 
 +
== Go Live Planning ==
 +
 
 
Phase II Go-Live plans must be in place
 
Phase II Go-Live plans must be in place
  
Go Live
+
 
 +
 
 +
== Go Live ==
 
Go Live needs to happen off hours since data will be moved via SSMT and CMT  
 
Go Live needs to happen off hours since data will be moved via SSMT and CMT  
Action:  Client to prepare team and organization for weekend work
 
Action:  Thorough testing needs to be done during Go Live weekend after configuration is done
 
  
Client Transition to Support
+
Client to prepare team and organization for weekend work
Client is transitioned to Support on Friday of Go Live Week
 
  
 +
Thorough testing needs to be done during Go Live weekend after configuration is done
  
  
  
 +
== Client Transition to Support ==
  
 +
Client is transitioned to Support on Friday of Go Live Week
  
  
  
 +
== Phase II Note Team Roles defined ==
  
  
Phase II Note Team Roles defined
+
'''Upgrade Technician'''
  
Upgrade Technician
 
 
The UT confirms the server client wants Note Forms Loaded on
 
The UT confirms the server client wants Note Forms Loaded on
 +
 
The UT loads the latest Noteforms (after backups)
 
The UT loads the latest Noteforms (after backups)
  
UC
+
 
 +
'''UC'''
 
The UC is contracted to take one Pilot group live
 
The UC is contracted to take one Pilot group live
The UC performs all Phase II work remotely unless client would like to amend contract and hire the UC (billable) to be onsite.
+
 
The UC is responsible for reviewing the Phase II BW and assisting the client with understanding the tasks to be performed.
+
The UC performs all Phase II work remotely unless client would like to amend contract and hire the UC (billable) to be onsite
 +
 
 +
The UC is responsible for reviewing the Phase II BW and assisting the client with understanding the tasks to be performed
 +
 
 
The UC is assigned all Note Webfirst issues and will work them accordingly
 
The UC is assigned all Note Webfirst issues and will work them accordingly
  
Client
+
 
 +
'''Client'''
 +
 
 
The client must be trained in Note.  Preferably they need to take the v11 Advanced Note class at AHS
 
The client must be trained in Note.  Preferably they need to take the v11 Advanced Note class at AHS
 +
 
The client is responsible for Going Live with all non-pilot groups without the UC or Upgrade Technician
 
The client is responsible for Going Live with all non-pilot groups without the UC or Upgrade Technician
 +
 
The client is required to sign off on Note testing
 
The client is required to sign off on Note testing
 +
 
The client is required to have the available resources needed to perform the BW tasks and to Go live
 
The client is required to have the available resources needed to perform the BW tasks and to Go live
 +
 
The client must be willing to go live off hours over a weekend
 
The client must be willing to go live off hours over a weekend
 +
 
The client is required to attend all meetings and webcasts as scheduled
 
The client is required to attend all meetings and webcasts as scheduled

Revision as of 19:12, 17 April 2009



Prerequisites For v11 Note

V11.1.5 or higher

Client must be on V11.1.5 or higher to begin V11 Note


Client Training

Advanced Note classes should be taken before attempting to upgrade to v11 Note


Noteforms

The latest versions of Noteforms need to be loaded on the v11.1.5 USF Test Server

UC opens RTI and requests Note Forms be loaded into Client Test Server

The Upgrade Technician is responsible for loading the latest V11 Noteforms

A backup needs to be performed before the Noteforms are loaded



Input/Output Template Review, Request and Load

The Note Templates do not come pre-delivered. The client needs to choose the Templates they want to use.

UC sends the Client the Input/Output Templates (found on the AHS Shared)

Client will review and chose which input/output Templates they wish to load into their v11 Test system

Client sends the UC a list of all of the Input/Output Templates they wish to load

UC opens an RTI and attaches the “Client Pre-Configuration Request Form” requesting AHS to load the clients desired Templates

UC then transfers this ticket to Christy Erickson for execution.


Document Types

They are some delivered Documents Types for Note, but the client will need to build more to accommodate all of their visit Types.

UC will load the AHS delivered Note Document Types via SSMT (extract doc types from Gold database and load)

Client will pull all of their Visit Types from their PMS system

Client will consolidate their existing Visit Types

Client will create new Note Document Types from consolidated Visit Types


Build Workbook

The Phase II BW needs to be completed in preparation for v11 Note (19 items)


Testing

Complete intense testing must be performed before going Live on V11 Note

Client must sign off on Note Testing


Training

Pilot group must be fully trained


Go Live Planning

Phase II Go-Live plans must be in place


Go Live

Go Live needs to happen off hours since data will be moved via SSMT and CMT

Client to prepare team and organization for weekend work

Thorough testing needs to be done during Go Live weekend after configuration is done


Client Transition to Support

Client is transitioned to Support on Friday of Go Live Week


Phase II Note Team Roles defined

Upgrade Technician

The UT confirms the server client wants Note Forms Loaded on

The UT loads the latest Noteforms (after backups)


UC The UC is contracted to take one Pilot group live

The UC performs all Phase II work remotely unless client would like to amend contract and hire the UC (billable) to be onsite

The UC is responsible for reviewing the Phase II BW and assisting the client with understanding the tasks to be performed

The UC is assigned all Note Webfirst issues and will work them accordingly


Client

The client must be trained in Note. Preferably they need to take the v11 Advanced Note class at AHS

The client is responsible for Going Live with all non-pilot groups without the UC or Upgrade Technician

The client is required to sign off on Note testing

The client is required to have the available resources needed to perform the BW tasks and to Go live

The client must be willing to go live off hours over a weekend

The client is required to attend all meetings and webcasts as scheduled