Difference between revisions of "V11 Upgrade FAQ"
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| − | DIFFERENCES BETWEEN v10 and v11 | + | ==DIFFERENCES BETWEEN v10 and v11== |
| − | |||
[[What are the differences between v10 and v11?]] | [[What are the differences between v10 and v11?]] | ||
| − | POPUP MESSAGE | + | ==POPUP MESSAGE== |
| − | |||
[[Q: How do I create a LogIn Pop-Up Message?]] | [[Q: How do I create a LogIn Pop-Up Message?]] | ||
| − | NEW ICONS | + | ==NEW ICONS== |
| − | |||
[[Q: What are the blue HCC icons that appear when I am searching the master problem dictionary in the ACI?]] | [[Q: What are the blue HCC icons that appear when I am searching the master problem dictionary in the ACI?]] | ||
| − | |||
[[Q: What is the black and red icon (dollar sign with a line through it) next to the active problem I have just added?]] | [[Q: What is the black and red icon (dollar sign with a line through it) next to the active problem I have just added?]] | ||
| − | GOLD DATABASE | + | ==GOLD DATABASE== |
| − | |||
[[Q: What is the Gold Database and where do I get it?]] | [[Q: What is the Gold Database and where do I get it?]] | ||
| − | HOTKEYS | + | ==HOTKEYS== |
| − | |||
[[Q: Where do I find Control key sequences for triggering frequent actions via the keyboard?]] | [[Q: Where do I find Control key sequences for triggering frequent actions via the keyboard?]] | ||
| − | SCHEDULE | + | ==SCHEDULE== |
| − | |||
[[Q: What is the max number of characters for Patient Location & Encounter Status in the schedule screen?]] | [[Q: What is the max number of characters for Patient Location & Encounter Status in the schedule screen?]] | ||
| − | CLINICAL DESKTOP | + | ==CLINICAL DESKTOP== |
| − | |||
[[Q: Is there a way to add other icons to the top bar of the Clinical Desktop, such as New Task]] | [[Q: Is there a way to add other icons to the top bar of the Clinical Desktop, such as New Task]] | ||
| − | |||
[[Q: Is there a way to prevent users from customizing their Clinical Desktop Views?]] | [[Q: Is there a way to prevent users from customizing their Clinical Desktop Views?]] | ||
| − | |||
[[Q: What is the max number of characters for patient location in clinical toolbar?]] | [[Q: What is the max number of characters for patient location in clinical toolbar?]] | ||
| − | CHART ALERTS | + | ==CHART ALERTS== |
| − | |||
[[Q: Are Chart Alerts Audit-able?]] | [[Q: Are Chart Alerts Audit-able?]] | ||
| − | |||
[[Q: How many characters can you put in a Chart Alert?]] | [[Q: How many characters can you put in a Chart Alert?]] | ||
| − | CHARTVIEWER | + | ==CHARTVIEWER== |
| − | |||
[[Q: According to "Pre-Configuration and Certified Workflows Release Notes" (v11.1.1), there is supposed to be a new Chart Viewer view called "Recent Chart." why can't I find it?]] | [[Q: According to "Pre-Configuration and Certified Workflows Release Notes" (v11.1.1), there is supposed to be a new Chart Viewer view called "Recent Chart." why can't I find it?]] | ||
| − | |||
[[Review / Preview Items in Chart Viewer]] | [[Review / Preview Items in Chart Viewer]] | ||
| − | ADD CLINICAL ITEMS (ACI) | + | ==ADD CLINICAL ITEMS (ACI)== |
| − | |||
[[Q: Is the Quicklist limited?]] | [[Q: Is the Quicklist limited?]] | ||
| − | |||
[[Add / Remove Entered for and Supervised by]] | [[Add / Remove Entered for and Supervised by]] | ||
| − | CAREGUIDES | + | ==CAREGUIDES== |
| − | |||
[[Q: We have just started configuring our system, and we are not seeing Careguides as available in the ACI. Were they delivered? Are they Turned on?]] | [[Q: We have just started configuring our system, and we are not seeing Careguides as available in the ACI. Were they delivered? Are they Turned on?]] | ||
| − | |||
[[Q: Is it possible to move careguides from a test environment to a production environment]] | [[Q: Is it possible to move careguides from a test environment to a production environment]] | ||
| − | + | ==HMP== | |
| − | HMP | ||
| − | |||
[[Q: How do we create HMPs in v11?]] | [[Q: How do we create HMPs in v11?]] | ||
| − | |||
[[Q: What is the difference between the different HMP actions?|Q: What does "temporary deferral" and "permanent deferral mean"?]] | [[Q: What is the difference between the different HMP actions?|Q: What does "temporary deferral" and "permanent deferral mean"?]] | ||
| − | |||
[[Q: What is the difference between the different HMP actions?]] | [[Q: What is the difference between the different HMP actions?]] | ||
| − | |||
[[Q: Where does the word "Prospective" get defined - It appears in the Immunizations detail area near "ordered by"]] | [[Q: Where does the word "Prospective" get defined - It appears in the Immunizations detail area near "ordered by"]] | ||
| − | |||
[[Q: How is the "Item name" defined in Immunizations (in the Health Management Plan Window)?]] | [[Q: How is the "Item name" defined in Immunizations (in the Health Management Plan Window)?]] | ||
| − | |||
[[Q: How do we change the drop down in HMP - It currently populates "Immunizations Series"]] | [[Q: How do we change the drop down in HMP - It currently populates "Immunizations Series"]] | ||
| − | FAVORITES | + | ==FAVORITES== |
| − | |||
[[Q: Specialty Favorites, CareGuides and the OCD]] | [[Q: Specialty Favorites, CareGuides and the OCD]] | ||
| − | |||
[[Q: Who will be loading the Specialty-specific Favorites into V11.1.1 - The Allscripts/Galen Upgrade Team or us?]] | [[Q: Who will be loading the Specialty-specific Favorites into V11.1.1 - The Allscripts/Galen Upgrade Team or us?]] | ||
| − | |||
[[Q: Does loading Specialty Favorites affect how favorites are populated for new users?]] | [[Q: Does loading Specialty Favorites affect how favorites are populated for new users?]] | ||
| − | |||
[[Changing Specialty Deletes Personal Favorites]] | [[Changing Specialty Deletes Personal Favorites]] | ||
| − | + | ==NOTE== | |
| − | NOTE | ||
| − | |||
[[Q: If two users edit a note at the same time, is there a warning message?]] | [[Q: If two users edit a note at the same time, is there a warning message?]] | ||
| − | |||
[[Q: The Application is not requiring I enter a password when I sign and finalize a note, why not?]] | [[Q: The Application is not requiring I enter a password when I sign and finalize a note, why not?]] | ||
| − | |||
[[Q: We just upgraded from V10 to V11 in Test, why am I not finding Noteforms?]] | [[Q: We just upgraded from V10 to V11 in Test, why am I not finding Noteforms?]] | ||
| − | + | ==PREFERENCES== | |
| − | PREFERENCES | ||
| − | |||
[[Q: When using Careguides, how is the preference "Patient Education" used and what is it's behavior?]] | [[Q: When using Careguides, how is the preference "Patient Education" used and what is it's behavior?]] | ||
| − | |||
[[In v10.2.4, the following three preferences are available: PrescribeAuthCII, PrescribeAuthCIIIoV and PrescribeAuthorization. I cannot find these same preferences in v11.1.2. Has their name changed?]] | [[In v10.2.4, the following three preferences are available: PrescribeAuthCII, PrescribeAuthCIIIoV and PrescribeAuthorization. I cannot find these same preferences in v11.1.2. Has their name changed?]] | ||
| − | WORKLIST | + | ==WORKLIST== |
| − | |||
[[Q: Why do the worklist names have a -1 after them]] | [[Q: Why do the worklist names have a -1 after them]] | ||
| − | |||
[[Q: Why am I getting an SSMT error when I try to assign worklist views to users? The error says: Clinical Desktop View does not exisit.]] | [[Q: Why am I getting an SSMT error when I try to assign worklist views to users? The error says: Clinical Desktop View does not exisit.]] | ||
| − | |||
[[Q: Will tasks, such as results verification, appear on the Task list and on the Worklist]] | [[Q: Will tasks, such as results verification, appear on the Task list and on the Worklist]] | ||
| − | |||
| + | ==VITALS== | ||
[[Q:How many Picklists can you have?]] | [[Q:How many Picklists can you have?]] | ||
| − | |||
[[Q:Is there an Audit Trail for Vitals]] | [[Q:Is there an Audit Trail for Vitals]] | ||
| − | MEDICATION | + | ==MEDICATION == |
| − | |||
[[Q: Our workflow for administering Meds in the office is not working, nurses are not able to administer until after the physician has authorized it]] | [[Q: Our workflow for administering Meds in the office is not working, nurses are not able to administer until after the physician has authorized it]] | ||
| − | |||
[[Q: Does the Dispense Sample action create a task?]] | [[Q: Does the Dispense Sample action create a task?]] | ||
| − | |||
[[Q: Can scheduled meds send a task?]] | [[Q: Can scheduled meds send a task?]] | ||
| − | |||
[[Q: Why does a nurse have access to change both ordered by and managed by when sending a refill request to an MD other than the original prescriber? Which one is the appropriate one to change?]] | [[Q: Why does a nurse have access to change both ordered by and managed by when sending a refill request to an MD other than the original prescriber? Which one is the appropriate one to change?]] | ||
| − | |||
[[Q: What are all the settings that impact if a user is prompted to enter a password when prescribing meds?]] | [[Q: What are all the settings that impact if a user is prompted to enter a password when prescribing meds?]] | ||
| − | |||
[[FirstFill]] | [[FirstFill]] | ||
| − | IMMUNIZATIONS | + | ==IMMUNIZATIONS== |
| − | |||
[[Q:The following fields on the Manage Immunizations screen used to automatically default to the values that were last entered for that particular vaccine (no matter who the patient was): Dose, Route, Site, Manufacturer and Lot #. In v11.1.1, these are blank. How do we get them to default?]] | [[Q:The following fields on the Manage Immunizations screen used to automatically default to the values that were last entered for that particular vaccine (no matter who the patient was): Dose, Route, Site, Manufacturer and Lot #. In v11.1.1, these are blank. How do we get them to default?]] | ||
| − | ALLERGIES | + | ==ALLERGIES== |
| − | |||
[[Adding Med Allergies]] | [[Adding Med Allergies]] | ||
| − | |||
[[Contrast, IVP, IV Contrast]] | [[Contrast, IVP, IV Contrast]] | ||
| − | LABS | + | ==LABS== |
| − | |||
[[Q: Set default performing location for in-house labs]] | [[Q: Set default performing location for in-house labs]] | ||
| − | PAT (Physician Administration Tool) | + | ==PAT (Physician Administration Tool)== |
| − | |||
[[Q: When and How to use Exploding Sets]] | [[Q: When and How to use Exploding Sets]] | ||
| − | |||
[[Q: How do I change the action type on an Active Med]] | [[Q: How do I change the action type on an Active Med]] | ||
| − | + | ==SECURITY== | |
| − | SECURITY | ||
| − | |||
[[V11 Only Security Gates| Q: What are the Security Gates that are new to V11?]] | [[V11 Only Security Gates| Q: What are the Security Gates that are new to V11?]] | ||
| − | |||
[[Q: How does provider schedule security work?]] | [[Q: How does provider schedule security work?]] | ||
| − | |||
[[Q:In v11 there is a Security Setting of Document - Invalidate which applies to all Documents. How do I give Invalidate Note privileges to a user without allowing them to invalidate all Documents?]] | [[Q:In v11 there is a Security Setting of Document - Invalidate which applies to all Documents. How do I give Invalidate Note privileges to a user without allowing them to invalidate all Documents?]] | ||
| − | ORDER (not using interfaces) | + | ==ORDER (not using interfaces)== |
| − | |||
[[Q: In our V10 System we were not using the Order module. Now in V11, our providers can see orderable items and click there. How do we handle this?]] | [[Q: In our V10 System we were not using the Order module. Now in V11, our providers can see orderable items and click there. How do we handle this?]] | ||
| − | |||
[[Q: Print Picklists]] | [[Q: Print Picklists]] | ||
| − | |||
[[Lock PCP]] | [[Lock PCP]] | ||
| − | + | ==PATIENT EDUCATION== | |
| − | PATIENT EDUCATION | ||
| − | |||
[[Q: How do we load patient education?]] | [[Q: How do we load patient education?]] | ||
| − | PASSWORDS | + | ==PASSWORDS== |
| − | |||
[[Q: Is the intended behavior to make a nurse enter a password when creating a new rx or is it optional? We can turn the Preference off, but want to know what is recommended.]] | [[Q: Is the intended behavior to make a nurse enter a password when creating a new rx or is it optional? We can turn the Preference off, but want to know what is recommended.]] | ||
| − | |||
| − | |||
| − | |||
[[Q: Will passwords change on Go-Live Monday?]] | [[Q: Will passwords change on Go-Live Monday?]] | ||
| + | ==USERS== | ||
[[Change User Name|How do I change a users name?]] | [[Change User Name|How do I change a users name?]] | ||
| − | |||
[[What do I load in the Code field?]] | [[What do I load in the Code field?]] | ||
| − | MORE THAN ONE OPEN SESSION | + | ==MORE THAN ONE OPEN SESSION== |
| − | |||
Q:[[How can I have multiple IE sessions open on one computer?]] | Q:[[How can I have multiple IE sessions open on one computer?]] | ||
| − | DICTATE | + | ==DICTATE== |
| − | |||
[[Q. Where is my Dictate column on my schedule?]] | [[Q. Where is my Dictate column on my schedule?]] | ||
| − | FLOWSHEETS | + | ==FLOWSHEETS== |
| − | |||
[[Allow users (not user-providers) to view Flowsheets]] | [[Allow users (not user-providers) to view Flowsheets]] | ||
| − | SPECIALTIES | + | ==SPECIALTIES== |
| − | |||
[[Custom Specialties]] | [[Custom Specialties]] | ||
Revision as of 16:59, 20 October 2011
DIFFERENCES BETWEEN v10 and v11
What are the differences between v10 and v11?
POPUP MESSAGE
Q: How do I create a LogIn Pop-Up Message?
NEW ICONS
Q: What are the blue HCC icons that appear when I am searching the master problem dictionary in the ACI? Q: What is the black and red icon (dollar sign with a line through it) next to the active problem I have just added?
GOLD DATABASE
Q: What is the Gold Database and where do I get it?
HOTKEYS
Q: Where do I find Control key sequences for triggering frequent actions via the keyboard?
SCHEDULE
CLINICAL DESKTOP
Q: Is there a way to add other icons to the top bar of the Clinical Desktop, such as New Task Q: Is there a way to prevent users from customizing their Clinical Desktop Views? Q: What is the max number of characters for patient location in clinical toolbar?
CHART ALERTS
Q: Are Chart Alerts Audit-able? Q: How many characters can you put in a Chart Alert?
CHARTVIEWER
Q: According to "Pre-Configuration and Certified Workflows Release Notes" (v11.1.1), there is supposed to be a new Chart Viewer view called "Recent Chart." why can't I find it? Review / Preview Items in Chart Viewer
ADD CLINICAL ITEMS (ACI)
Q: Is the Quicklist limited? Add / Remove Entered for and Supervised by
CAREGUIDES
Q: We have just started configuring our system, and we are not seeing Careguides as available in the ACI. Were they delivered? Are they Turned on? Q: Is it possible to move careguides from a test environment to a production environment
HMP
Q: How do we create HMPs in v11? Q: What does "temporary deferral" and "permanent deferral mean"? Q: What is the difference between the different HMP actions? Q: Where does the word "Prospective" get defined - It appears in the Immunizations detail area near "ordered by" Q: How is the "Item name" defined in Immunizations (in the Health Management Plan Window)? Q: How do we change the drop down in HMP - It currently populates "Immunizations Series"
FAVORITES
Q: Specialty Favorites, CareGuides and the OCD Q: Who will be loading the Specialty-specific Favorites into V11.1.1 - The Allscripts/Galen Upgrade Team or us? Q: Does loading Specialty Favorites affect how favorites are populated for new users? Changing Specialty Deletes Personal Favorites
NOTE
Q: If two users edit a note at the same time, is there a warning message? Q: The Application is not requiring I enter a password when I sign and finalize a note, why not? Q: We just upgraded from V10 to V11 in Test, why am I not finding Noteforms?
PREFERENCES
Q: When using Careguides, how is the preference "Patient Education" used and what is it's behavior? In v10.2.4, the following three preferences are available: PrescribeAuthCII, PrescribeAuthCIIIoV and PrescribeAuthorization. I cannot find these same preferences in v11.1.2. Has their name changed?
WORKLIST
Q: Why do the worklist names have a -1 after them Q: Why am I getting an SSMT error when I try to assign worklist views to users? The error says: Clinical Desktop View does not exisit. Q: Will tasks, such as results verification, appear on the Task list and on the Worklist
VITALS
Q:How many Picklists can you have? Q:Is there an Audit Trail for Vitals
MEDICATION
Q: Our workflow for administering Meds in the office is not working, nurses are not able to administer until after the physician has authorized it Q: Does the Dispense Sample action create a task? Q: Can scheduled meds send a task? Q: Why does a nurse have access to change both ordered by and managed by when sending a refill request to an MD other than the original prescriber? Which one is the appropriate one to change? Q: What are all the settings that impact if a user is prompted to enter a password when prescribing meds? FirstFill
IMMUNIZATIONS
ALLERGIES
Adding Med Allergies Contrast, IVP, IV Contrast
LABS
Q: Set default performing location for in-house labs
PAT (Physician Administration Tool)
Q: When and How to use Exploding Sets Q: How do I change the action type on an Active Med
SECURITY
Q: What are the Security Gates that are new to V11? Q: How does provider schedule security work? Q:In v11 there is a Security Setting of Document - Invalidate which applies to all Documents. How do I give Invalidate Note privileges to a user without allowing them to invalidate all Documents?
ORDER (not using interfaces)
Q: In our V10 System we were not using the Order module. Now in V11, our providers can see orderable items and click there. How do we handle this? Q: Print Picklists Lock PCP
PATIENT EDUCATION
Q: How do we load patient education?
PASSWORDS
Q: Is the intended behavior to make a nurse enter a password when creating a new rx or is it optional? We can turn the Preference off, but want to know what is recommended. Q: Will passwords change on Go-Live Monday?
USERS
How do I change a users name? What do I load in the Code field?
MORE THAN ONE OPEN SESSION
Q:How can I have multiple IE sessions open on one computer?
DICTATE
Q. Where is my Dictate column on my schedule?
FLOWSHEETS
Allow users (not user-providers) to view Flowsheets