V11 Upgrade FAQ

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Q: Where do I find Control key sequences for triggering frequent actions via the keyboard?


Q: Is there a way to add other icons to the top bar of the Clinical Desktop, such as New Task

Q: Is there a way to prevent users from customizing their Clinical Desktop Views?


Q: Is the Quicklist limited?


Q: What does "temporary deferral" and "permanent deferral mean"?

Q: What is the difference between the different HMP actions?

Q: Where does the word "Prospective" get defined - It appears in the Immunizations detail area near "ordered by"

Q: How is the "Item name" defined in Immunizations (in the Health Management Plan Window)?

Q: How do we change the drop down in HMP - It currently populates "Immunizations Series"


Q: Who will be loading the Specialty-specific Favorites into V11.1.1 - The Allscripts/Galen Upgrade Team or us?


Q: When using Careguides, how is the preference "Patient Education" used and what is it's behavior?


Q: Why do the worklist names have a -1 after them


Q:How many Picklists can you have?

Q:Is there an Audit Trail for Vitals


Q: Does the Dispense Sample action create a task?

Q: Can scheduled meds send a task?

Q: Why does a nurse have access to change both ordered by and managed by when sending a refill request to an MD other than the original prescriber? Which one is the appropriate one to change?


Q:Tthe following fields on the Manage Immunizations screen used to automatically default to the values that were last entered for that particular vaccine (no matter who the patient was): Dose, Route, Site, Manufacturer and Lot #. In v11.1.1, these are blank. How do we get them to default?

PAT (Physician Administration Tool)

Q: When and How to use Exploding Sets

Q: How do I change the action type on an Active Med


Q: What are the Security Gates that are new to V11?


Q: How do we load patient education?


Q: Is the intended behavior to make a nurse enter a password when creating a new rx or is it optional? We can turn the Preference off, but want to know what is recommended.


How do I change a users name?