Difference between revisions of "V11 Web Controls"

Revision as of 16:00, 5 March 2009

Allscripts Enterprise EHR v11 Web Controls

Basics of Web Control Installation

Ensure previous versions of the TW Web Controls have been removed (via Control Panel BEFORE installing new ones!

Proper installation order:

Confirm Windows Installer 3.1 is installed (necessary for .Net install)
Microsoft .Net 2.0 SP1
Trust.bat
Visual C++ 2005 Redistributable SP1
TouchWorksWebControls.msi
IDXWebFrameworkControls.msi

Troubleshooting:

Verify that each of the above is installed. If a prerequisite is not installed, uninstall all other software found after that on the list. Then start the process again from that item.

Troubleshooting Windows Vista .Net Errors:

Vista can present some unique issues in granting "Full Trust" to .Net 2.0 for trusted sites. Here are some steps that have helped clients-

Login as an Admin
Verify correct IE settings- Help
Add the TW website to Trusted Sites
Turn off User Account Control in Control Panels > Users > Turn User Account Control on/off
Reboot and run "Trust.Bat"

Pre-installation of Prerequisite Software

In an upgrade environment Windows Installer 3.1, .Net 2.0, Trust.bat, and Visual C++ 2005 Redistributable can all be run ahead of your go-live.

Push Technology Recommendations

It is recommended that any push of the Touchworks Web Controls include a step to uninstall the previous version of these controls.

@@ Line 18: / Line 18: @@
 *Vista can present some unique issues in granting "Full Trust" to .Net 2.0 for trusted sites. Here are some steps that have helped clients-
 #Login as an Admin
-#Verify correct IE settings- [http://wiki.galenhealthcare.com/Suggested_IE_Settings_-_V11]
+#Verify correct IE settings- [http://wiki.galenhealthcare.com/Suggested_IE_Settings_-_V11 Help]
 #Add the TW website to Trusted Sites
 #Turn off User Account Control in Control Panels > Users > Turn User Account Control on/off