VitalCenter Product Overview

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Introduction

Galen Healthcare Solutions VitalCenter, allows clinicians to access patient charts and relevant clinical data through an online or desktop application. Information is displayed in an easy to read format, pulling in data from patient visits. From hardware failures to network outages and even scheduled maintenance, VitalCenter helps health care groups handle any downtime event by offering instant access to records. Some of the functionality that Vital Center offers includes:

Simple, Secure Chart Access

VitalCenter delivers offline electronic copies of patients charts to PCs within the provider clinic, where they are viewed or printed when the EHR is not available. The charts available in VitalCenter contain the same information found in the EHR including; all discrete data (medications, problems, labs, etc.), notes, reports, and scanned images. And because each record is encrypted, critical patient data remains protected.

Insurance Audits

Audits conducted at the behest of the insurance carriers have significant soft dollar costs to the organization. Organizations must create users on the system, train those users, monitor access and then ensure access is revoked upon completion. The VitalCenter system enables users to quickly and efficiently request thousands of patient charts, without impacting the production EHR database

Requests for Records

Health provider groups get daily requests for patient records. VitalCenter offers an “On-Demand” feature that allows users to produce charts in less than a minute and then save, print, or fax the document.

Legacy Data

Handles your clinical and practice management data.

Compliant

Satisfies state and federal legal requirements.