Difference between revisions of "Why does the provider not show up in the dropdown?"
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(New page: Why does the provider not show up in the dropdown? About once a month we have providers that "mysteriously" disappear from the ordering provider dropdown when prescribing a medication. T...) |
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| − | Why does the provider not show up in the dropdown? | + | '''Q. Why does the provider not show up in the ordering provider dropdown?''' |
| − | About once a month we have providers that "mysteriously" disappear from the ordering provider dropdown when prescribing a medication. This is because those provider's licenses have | + | About once a month we have providers that "mysteriously" disappear from the ordering provider dropdown when prescribing a medication. This is because those provider's licenses have expired. |
| − | The proactive approach is to | + | |
| + | '''A.''' The proactive approach is to have the individuals that keep up with credentialing include the appropriate EHR analysts in the loop to let them know when [[DEA]] numbers and state license numbers are updated to keep the system current. Another alternative is to run a report once a month that lets you know which ones will be expiring and then contact the individuals to get the updated information. | ||
| + | |||
| + | Return to [[V11 FAQ]] | ||
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| + | Return to [[V10 FAQ]] | ||
Latest revision as of 20:07, 1 May 2018
Q. Why does the provider not show up in the ordering provider dropdown?
About once a month we have providers that "mysteriously" disappear from the ordering provider dropdown when prescribing a medication. This is because those provider's licenses have expired.
A. The proactive approach is to have the individuals that keep up with credentialing include the appropriate EHR analysts in the loop to let them know when DEA numbers and state license numbers are updated to keep the system current. Another alternative is to run a report once a month that lets you know which ones will be expiring and then contact the individuals to get the updated information.
Return to V11 FAQ
Return to V10 FAQ