Follow-up/Referral Worklist

From Galen Healthcare Solutions - Allscripts TouchWorks EHR Wiki
Jump to navigation Jump to search

Outlined below is a simple, fairly straight forward workflow to place a Follow-Up order and demonstrate how the order is placed into a worklist bucket for the Front Desk.

1.Log in as a provider

2.Select patient from schedule or search

3.Go to the clinical desktop

4.Go to the add clinical item for new orders

5.Click the Rx/Orders tab

6.Click the sub-tab FU/Ref

7.Select a favorite or search for follow up

8.Select the desired follow-up time (I selected follow-up 2 months)

9.Select the internal radio button if patient is to follow-up within organization external for out of organization

10,“Type” is the only required field for the provider to select. (I selected outpatient)

Detail 1.jpg

11.However, if this is to generate a worklist one more step is necessary. In the "Additional Detail" field, the appointment status picklist defaults to “Appointment Not Needed”. This needs to be changed to “Appointment Needed”

Detail 2.jpg

12.This changes the status to “Hold for, Scheduling” which one of the criteria for our worklist.

13.To finish click OK and Commit then save and continue.

14.Now log off and log in as a Front Desk user

15.To view this worklist click Tabs on the VTB

16.Click Worklists on the HTB

17.Under the dropdown for worklist views select the Follow up and Referral option. Note the newly created worklist.