Reconcile Meds Issue

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Q: We have a user that has verified all of the medications showing within the Medications tab on the desktop but the Reconcile button remains highlighted and they get the following message: "all unverified meds on this list must be verified before reconciling". What is causing this?

A: There could be Potential Duplicates of medications. Within the Medications tab, right click and choose "Potential Duplicates". Meds will then appear that still require reconciliation.

Potential Duplicates.png


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