Transcribe Error

After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: "Invalid or missing TouchWorks product Version#".

The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should resolve the error.