Difference between revisions of "Transcribe Error"
Jump to navigation
Jump to search
(New page: After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: "Invalid or missing TouchWorks product Version#" The reason you re...) |
|||
(One intermediate revision by one other user not shown) | |||
Line 1: | Line 1: | ||
After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: | After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: | ||
− | "Invalid or missing TouchWorks product Version#" | + | "Invalid or missing TouchWorks product Version#". |
− | The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should | + | The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should resolve the error. |
Latest revision as of 21:09, 7 March 2012
After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: "Invalid or missing TouchWorks product Version#".
The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should resolve the error.