-136: The Appointment number is currently in use for a valid appointment. Please Submit a Webfirst Ticket.
Revision as of 14:03, 23 September 2010 by Justin.Campbell (talk | contribs) (Created page with '=Description= An appointment exists at another date or time with the same External Appointment Number. You will see this if your PM system allows "moves" appointments without sen…')
Description
An appointment exists at another date or time with the same External Appointment Number. You will see this if your PM system allows "moves" appointments without sending a new Appointment Number.
Fixes
- Your PM system could cancel the initial appointment and create a new appointment with a new Appointment Number.
- Your PM system could do a "BAR Move", named after IDX's Billing and Accounts Receivable (currently part of GE Centricity Business Solutions). A bar move entails canceling the initial appointment and your interface would set the "Appt Cancel Reason" to BAR Move. Then a second message would be sent with the updated appointment time.