Difference between revisions of "Recycling IIS services"
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| Line 7: | Line 7: | ||
Connect to your web server in your normal fashion | Connect to your web server in your normal fashion | ||
| − | + | *Go to Administrative Tools > Services > IIS Admin Service | |
| − | |||
[[Image:IIS.JPG]] | [[Image:IIS.JPG]] | ||
| + | *Click on "Restart the service". It may prompt you to cycle other services with it, click Yes. | ||
| + | *Scroll up in the list and Restart the AhsVoeService | ||
| + | [[Image:IIS2.JPG]] | ||
| + | *Launch IE and verify that you can log into Enterprise EHR | ||
| − | + | If you receive the following when trying to log in, you may need to start the Default Web Site | |
| − | + | [[Image:IIS3.jpg]] | |
| − | + | *Go Administrative Tools > Internet Services (IIS) Manager | |
| − | + | [[Image:IIS4.jpg]] | |
| − | [[Image: | + | *Highlight Default Web Site and then click the Start button above |
Revision as of 13:50, 15 April 2009
Sometimes it may be necessary to recycle some of the services on your web server(s) if you are experiencing issues.
NOTE: This is a simple process, but it will disconnect users and cause them to possibly loose what they are working on.
- Do not perform during business hours, unless absolutely necessary!
Connect to your web server in your normal fashion
- Go to Administrative Tools > Services > IIS Admin Service
- Click on "Restart the service". It may prompt you to cycle other services with it, click Yes.
- Scroll up in the list and Restart the AhsVoeService
- Launch IE and verify that you can log into Enterprise EHR
If you receive the following when trying to log in, you may need to start the Default Web Site File:IIS3.jpg
- Go Administrative Tools > Internet Services (IIS) Manager
- Highlight Default Web Site and then click the Start button above