Difference between revisions of "Transcribe Error"
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(New page: After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: "Invalid or missing TouchWorks product Version#" The reason you re...) |
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After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: | After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: | ||
| − | "Invalid or missing TouchWorks product Version#" | + | "Invalid or missing TouchWorks product Version#". |
| − | The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should | + | The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should resolve the error. |
Latest revision as of 21:09, 7 March 2012
After installing Transcribe on your client PC's I have found a few instances with v11 where I get the following error: "Invalid or missing TouchWorks product Version#".
The reason you received the "Invalid or missing TouchWorks product Version #" message from TIU was because the GE WebFramework "TouchWorks" Product Version was incorrect. The product version had the text "<Version>" and should have been a valid version number ex: "11.0". Changing this to: "11.0" should resolve the error.