Difference between revisions of "Application Troubleshooting"
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| Line 78: | Line 78: | ||
*[[Print Problem List option grayed out]] | *[[Print Problem List option grayed out]] | ||
*[[Order requisition printing without orders on it]] | *[[Order requisition printing without orders on it]] | ||
| + | *[[Unable to change document type for a given output when attempting to print]] | ||
<br> | <br> | ||
RX | RX | ||
Revision as of 21:56, 17 September 2010
ACI
CAREGUIDES
CHARGE
- E/M Coder not available from within the note
- User unable to add modifier to charge
- Charge not crossing to encounter form
- E/M Coder Error: Exception Caught WSA..CONNREFUSED...
CHART VIEWER
CLINICAL DESKTOP
DRAGON
FAVORITES
NOTES AND FORMS
- Max Results for Medcin Findings Search in Note
- No note icon attached to the patient on the schedule, but the note is created.
- Form did not change?
- Font size in a note form section is not displaying correctly.
- Note displays in chart viewer as UNASSIGNED
- Note section missing option to Auto Config
- Medcin Finding Display Name wont wrap text
- Text templates not available in certain note sections
- Plan section missing from note output V11.1.6
- New note corrupted by "insert dictation marker" statements V11.1.6
- Free text section of note in "greek"
PASSWORDS/PRESCRIBING
PATIENT BANNER
PERSONALIZATION
PHYSICIAN HOMEBASE
PREFERENCES
- Flowsheets are not viewable
- Missing Supervising providers Name on scripts
- Where is DUR Dose Checking
PRINTING
- Auto-print items missing
- Print Preview Settings
- Print Problem List option grayed out
- Order requisition printing without orders on it
- Unable to change document type for a given output when attempting to print
RX
- TouchWorks Error when Prescribing Meds - 'documentElement' is null or not an object
- Logging of DUR Warnings
- Unable to "edit" some meds
- Provider unable to order or renew meds
- Temporary Deferral Completes Medication
- Add Med Deferral Reason
- Retail pharmacy wont hold when entered from Rx entry screen
REBOOTING
RESULTS
- Unable to save or commit an item that is being manually resulted (e.g. urine dip)
- Missing Lab Results?
- Unable to change a result from text to picklist
- Result flags grayed out
- Verify Patient Result tasks come in assigned to provider “New Results”
SECURITY
TASKS
- Missing Tasks
- Unable to Renew or Renew with Changes from the task
- Verify Result task wont go away
- Task added to Task Dictionary isnt available to end user
- Unable to reassign
- Sign note task received, but note already signed
- Authorize order task received, but no order to authorize on worklist
USERS
WARNINGS